Privacy and Policy

Privacy Policy

1. Introduction

Welcome to ERStudio (“we”, “our”, or “us”). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the “Services”).

We aim to comply with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Singapore and, where applicable, principles aligned with the General Data Protection Regulation (GDPR).

By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Data

We may collect personally identifiable information, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Account login credentials

b. Camera & Media Access

Our mobile application may request access to your device camera for features such as:

  • QR code scanning
  • Image capture for processing (e.g., object detection or recognition)

Important:

  • We only access your camera with your explicit permission.
  • The camera is used only when you actively initiate features requiring it.
  • We do not access or record camera data in the background.
  • Images or video may be processed locally or securely transmitted to our servers for functionality.

c. Optional Permissions

Depending on features used:

  • Storage access (to save or upload files)

You can control permissions via your device settings.

3. How We Use Your Data

We use your information to:

  • Provide, operate, and maintain our Services
  • Enable core features (including camera-based functionality)
  • Process requests, transactions, or interactions
  • Improve functionality and service quality
  • Communicate service updates, support, and notifications
  • Ensure service security and prevent misuse

4. Legal Basis for Processing (GDPR Alignment)

Where applicable, we process personal data based on:

  • Your consent (e.g., camera and permissions)
  • Performance of a contract (providing Services)
  • Legitimate interests (service improvement and security)
  • Legal obligations

5. Data Sharing and Disclosure

We do not sell your personal data.

We do not share your data with:

  • Service providers (e.g., cloud hosting) under confidentiality obligations
  • Business partners
  • Authorities or regulators unless required by law

6. International Data Transfers

As a Singapore-based service, your data may be processed in Singapore or other jurisdictions where our service providers operate.

We take reasonable steps to ensure that any cross-border data transfers comply with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

8. Data Security

We implement appropriate technical and organizational measures, including:

  • Secure HTTPS encryption
  • Access controls and authentication
  • Infrastructure and database security practices

However, no method of transmission or storage is completely secure.

9. Your Rights

Subject to applicable laws (including PDPA and GDPR principles), you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict certain processing

To exercise your rights, contact us at: enquiry@erstudio.design

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

ERStudio
Email: enquiry@erstudio.design

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